TR-07 · Pet grooming
The regular who slipped one cycle is the one you lost.
Booking that shows a real open slot, pet profiles with coat and vaccination status on the record, and an AI that rebooks the cycle before the owner leaves.
Hear it work
Both voices are synthesized and the business is one of our own examples. This is what the agent does, not a customer’s call.
Try it yourself
Talk to a Pet grooming front desk.
A live agent answering as Wag & Comb, quoting only from that shop’s price book. Ask it for a price the book does not hold and watch it refuse rather than guess.
Talk to it now
Call the Wag & Comb front desk.
It answers with the recording notice, quotes only from that shop’s price book, and books against real slots — and it refuses to guess at anything the book does not contain. Ask it for a price it does not have and watch what it does.
Nothing is recorded and nothing is stored. You can type instead of talking. Both voices in the recording below are synthesized; this one is a live model answering you.
The question
How do grooming salons stop losing regulars to a full book?
Pet grooming runs on standing appointments, and a groomer's real loss is the regular who slipped a cycle and never came back. The book fills weeks out, which makes two things decisive: whether an owner can see a genuine open slot at the moment they think of it, and whether anything reminds them before the coat is matted. Text does that work and email does not — in adjacent pet-care clinics, text reminders draw 33% response against under 1% for email. Orabeam builds grooming sites where booking is the first action and the slot shown is a slot that exists, holds a pet profile with breed, coat, temperament and vaccination status on the record rather than in a notebook, and gates booking on vaccination where the salon requires it. The AI front desk answers while both tables are busy, quotes from the salon's own size-and-coat price list, and rebooks the next cycle before the owner leaves.
The reminder is the mechanic, and the channel decides it: text reminders draw 33% response against under 1% for email in adjacent pet-care clinics. Veterinary reminder study, 5,000+ clinics
What converts
What actually converts in Pet grooming.
A real slot, not a request
An owner thinking about it on a Sunday night either sees a time or forgets. A request form is a queue somebody has to work through on Monday.
The pet is the record, not the owner
Breed, coat, last cut, temperament, who handles them. The groomer who remembers is the one they stay with.
Rebook before they leave
The next cycle set at the counter is the difference between a regular and a customer you have to win again.
Your module
What a generic CRM cannot hold for you.
This is the Command tier, and it is the reason it exists. These are not custom fields.
- Pet profile with breed, coat type, temperament and handling notes
- Vaccination records with expiry, gating booking where the salon requires it
- Size-and-coat price list rather than a flat service price
- Standing-appointment cycles with automatic rebooking prompts
- Boarding and daycare capacity by run, kennel and day
Open the Pet grooming backoffice
Running software. No sign-up.
What it costs a pet grooming shop
Buy the software once. Pay monthly only for the AI.
Running & Care is $79 a month — roughly one booked full groom. The AI front desk plans start at $297 and include it.
Launch
$1,000
one-time, and yours
Look credible, stop losing web leads. One location.
Growth
$1,500
one-time, and yours
The phone answered. The quote followed through.
Command
$2,500
one-time, and yours
Multi-location, or compliance a generic CRM cannot hold.
Thirty days, three numbers, or your money back.
Every trade we build for