TR-04 · HVAC & plumbing
The call comes when the heat fails, not when your office is open.
An emergency-first site, flat-rate options at the truck, maintenance agreements that auto-schedule, and an AI that answers at 2am when the heat fails.
Hear it work
Both voices are synthesized and the business is one of our own examples. This is what the agent does, not a customer’s call.
Try it yourself
Talk to a HVAC & plumbing front desk.
A live agent answering as Cedar Ridge Mechanical, quoting only from that shop’s price book. Ask it for a price the book does not hold and watch it refuse rather than guess.
Talk to it now
Call the Cedar Ridge Mechanical front desk.
It answers with the recording notice, quotes only from that shop’s price book, and books against real slots — and it refuses to guess at anything the book does not contain. Ask it for a price it does not have and watch what it does.
Nothing is recorded and nothing is stored. You can type instead of talking. Both voices in the recording below are synthesized; this one is a live model answering you.
The question
Why do HVAC and plumbing companies lose jobs they had already won?
HVAC and plumbing companies lose jobs on the telephone, out of hours, and the loss is invisible because nobody logs a call that was never answered. In the construction trades 22.2% of conversions arrive as calls rather than forms, and plumbing turns calls into booked jobs at about 43%, the highest rate of any trade measured, because a burst pipe is not a considered purchase. Against that, only 61% of calls generated by paid marketing reach a human anywhere in the market. A homeowner with no heat phones three companies in ten minutes and books whichever one answers. Orabeam gives a mechanical contractor an AI front desk that answers every call at any hour, quotes from the company's own flat-rate book inside bounds the owner sets, and books against real crew and van availability. The maintenance agreement module then auto-schedules unbooked seasonal visits, which is the revenue that survives a mild winter.
The emergency call is the job. Only 61% of paid-marketing calls reach a human anywhere in the market, and a homeowner with no heat phones three companies in ten minutes. Ruler Analytics · Field-service benchmark, 3,000 businesses · Invoca, 60M calls
What converts
What actually converts in HVAC & plumbing.
Emergency banner and click-to-call above the fold
24/7, stated plainly. The buyer is cold, wet or flooded and is not reading your about page.
Flat rate, good/better/best, at the truck
Three options priced at the door beats one number and a negotiation in a hallway.
The maintenance plan as a primary action
Not a footnote. It is the revenue that survives a mild winter.
Your module
What a generic CRM cannot hold for you.
This is the Command tier, and it is the reason it exists. These are not custom fields.
- Maintenance agreement with a prepaid visit balance and auto-scheduling of unbooked seasonal visits
- Equipment registry keyed to the property, not to the customer
- Flat-rate price book with good/better/best presented at the truck
- On-call rotation with overtime rate rules
- Camera video attached to the estimate line
- AHRI and utility rebate qualification, and deferred revenue on prepaid plans
- Backflow test certification calendar — regulated and annual
Open the HVAC & plumbing backoffice
Running software. No sign-up.
What it costs a hvac & plumbing shop
Buy the software once. Pay monthly only for the AI.
Running & Care is $79 a month — roughly one booked after-hours diagnostic. The AI front desk plans start at $297 and include it.
Launch
$1,000
one-time, and yours
Look credible, stop losing web leads. One location.
Growth
$1,500
one-time, and yours
The phone answered. The quote followed through.
Command
$2,500
one-time, and yours
Multi-location, or compliance a generic CRM cannot hold.
Thirty days, three numbers, or your money back.
Every trade we build for